Now Micro Players - Digital Signage/Embedded Media Players

Media Player Product Selector

Determining the best media player for your Digital Signage, Kiosk, POS or Industrial Computing project can be a time consuming task. Now Micro’s Digital Media Player Selector allows you to choose the best device for your implementation by narrowing down your desired features, such as type of content supported, number of displays supported and device form factor.

Player Types

Overview

Now Micro’s innovative digital signage solutions and services help customers from range of industries better procure, deploy, manage and secure their visual communication devices. With a focus on innovation and automation, Now Micro delivers turn-key solutions that simplify all phases of device lifecycle.

ImageBuild

Our engineering team works with customers to provide tailored, embedded image design services for digital signage, healthcare, POS, and kiosk solutions that meet regulatory, security, and user requirements.

Value Added Services

We actively partners with customers to design, develop, and deploy purpose built computer platforms for a variety of vertical markets.

Solutions Overview

Now Micro's collection of hardware and software solutions are perfectly suited to solve unique technical problems with ease. Our solutions are used by over 60,000 users and have helped customers streamline their deployment process.

Configurator

Using Now Micro Configurator allows customers to apply first version configurations from the cloud, making for a more flexible and nimble field deployment process. This service was developed to address common customer pain points when deploying systems in the field.

Solutions

Partners Overview

Now Micro works with ISV and integrators to provide validated, realiable, and ready to rock hardware solutions.

Partners

About Us

Now Micro serves as a premier information technology partner to organizations across a range of industries, including education, government, banking, hospitality and retail. Through superior customer service and reliable, quality product and software solutions, Now Micro helps customers optimize their investment in resources and technology.

Careers

Want to work for a leading provider of technology products and cutting-edge IT services? Check out Now Micro's career opportunities.

Warranty Info

Now Micro offers multiple warranties to meet your specific needs. Find more information and terms on our warranties.

Sales

For assistance regarding any products or services offered by Now Micro reach out to our sales team.

nmplayers@nowmicro.com

Sales Support

Sales support is available to assist with questions regarding orders, ETAs or tracking information.

ordersupport@nowmicro.com

Technical Support

Ask our technical support team your questions about troubleshooting, repair or warranty replacement.

Contact Technical Support

Embedded

Warranty Information

Downloadable PDFs

Return Shipping Instructions

When shipping an item to Now micro for repair or service, please use the original factory packaging when possible. If factory packaging is not available, please wrap the device in a minimum of 2 layers of bubble wrap to completely cover all sides, place the device in a shipping box with at least 4” of void fill on all sides to immobilize it for shipping. If you do use original factory packaging, but without original accessories that keep it secure in the box, please use bubble wrap to fill the box around the system. Failure to properly package the device may void the warranty leaving you liable for the replacement cost.

If returning multiple items in packaging other than factory, 2 in padding/buffer required between each individual item. Do not stack items in the box if heavier than 1 Lbs. each, and never more than 3 items in a stack.

IMPORTANT, PLEASE READ

Data: Although Now Micro makes all reasonable attempts to preserve customer hard drive data, it is solely the customer’s responsibility to back up all critical data before bringing their PC in to Now Micro. The customer agrees that Now Micro and their employees cannot be held liable, under any circumstances, for any lost data. When a hard drive needs to be replaced, customer data will be lost. Now Micro can back up data before replacing the drive, but this is NOT covered under warranty and the customer will be responsible for any applicable charges.

Software Settings:Third-party software installation and configuration are the sole responsibility of the customer. Now Micro cannot be responsible for any software settings or configurations. No Software is covered under warranty. Now Micro can troubleshoot or set up software for an additional fee, and the customer will be responsible for any applicable charges.

Repair not covered by Manufacturer: In the event the repair and testing has been determined to not be covered under the manufacturer’s warranty, customer agrees to pay the Now Micro Non-warranty diagnostics fee.

Non-Warranty Fees: There will be a $90 diagnostics fee for all non-warranty repairs. Customer agrees to pay this fee whether or not they choose to go ahead and complete the non-warranty repair. Other charges may apply.